Testimonials

We are dedicated to improving the lives of the hearing impaired, one patient at a time. Everything we do is to help people with hearing loss enjoy the sounds, voices, people and conversations in their lives. We take great pride in helping people get back the gift of hearing—there is nothing more gratifying.

I have had the staff at Watkins Hearing Aids Center taking care of my hearing needs for over 15 years. In my opinion, the Starkey instruments are the best on the market, and Randy keeps me informed on all the latest technology. I have upgraded my instruments over the years with great success. I would also say that equal to the product provided is the service Randy and his staff provides. I am one happy customer.

Jerry Baltes

When I moved to Lake Gaston in 1998 from Buffalo, NY I needed a hearing aid specialist to help me with my current aids.  Randy and his staff provided me with excellent care even though my hearing aids were not purchased from Watkins.  Over the past fourteen years, Watkins has worked with me through two upgrades of “in the ear canal” aids.  Whenever I needed a tune up or adjustments, Randy was more than willing to listen to my problems and then correct or readjust my aids.  Now that I am ready for my third upgrade, this time to a behind the ear model, I plan to continue using the Starkey Aids.  They are a very reliable product and offer the latest and best hearing aid technology available.  The service from Watkins can’t be beat. I would highly recommend anyone in need of Hearing Aids to visit Watkins.

Paul Zaccarine

Nice people to work with

Robert Morris

Very happy with product and service. Everyone is friendly and knowledgeable. They take their time and make sure you’re satisfied before you leave. Would recommend to everyone.

Dora Stahl

Without a doubt some of the friendliest folks I’ve met! From the front door to the boss they do their absolute best to make you feel valued.

William schwentner

Watkins Hearing has very helpful and knowledgeable about my hearing aids and always there to answer any questions I have about my hearing and hearing aid and they always set up my appointments when I am having a problem. So thankful for for the Farmville Team.

Pauline Evans

Absolutely wonderful people that work at Watkins hearing aid center. Each experience with them is good. They’re professional and always welcoming. Thank you Billy Joe she’s always been kind and friendly. I wouldn’t dare go anywhere else.

Roy Clary

Very friendly and knowledgeable staff, was very understanding of my Aunt’s age 98 and her hearing loss you guys made her feel comfortable and that’s important.

Joan Taylor

The people there was very polite and I enjoyed my visit

Brenda Mangrum

Very nice and folks.

Sophia Wright

Was very nice and I was very impressed with the service that you gave us.

maryalice overby

I don’t speak French, but Watkins Hearing Aid Center is “par excellence!”

Stephen DeOrnellas

My experience was good I didn’t have to wait long before being called and the examination was fast also

Angela Isaac

It was good

Joyce Gholson

People are friendly and service is quick and professionally done.

Michael Harmon

Very friendly and informative

Regina Charles

I am satisfied, up to now, with the service at Watkins Hearing Aid Center in Farmville. I did expect more specific attention and investigation per my hearing loss needs, but I know that I gave much information on my own, perhaps reducing need per inquiry… I anticipate a good experience with the ordered aids. Personnel have all been receptive and responsibly helpful.

Ed WILLIAMS

Very friendly atmosphere. Billie Jo was very knowledgeable about changing ear tips and adjusting volume. Gave good tips about being in groups while using hearing aids.

Sandra Hammack

Everyone was caring a polite I will using this place as my new hearing care location.

Terry Robinson

Professional, knowledgeable, receptive of our concerns and promptly came to a resolution for our problems.

Bryan Walthall

Watkins provides professional service by caring professionals, who are committed to good customer care for your hearing needs. 😀

Sharone H

Billie Joe was great

Frank Porterfield

Heartily recommend. Friendly, knowledgeable, top notch.

grosmn

Excellent service. Dependable service & friendly employees.

Chrystal Harris

Polite receptionist. Didn’t have to wait long for appointment. Mr. Whitlow was friendly and administered hearing test as soon as I got in his office. He explained the results of my test the way I could understand and recommended the hearing aide I needed. He listened to my concerns and understood my needs.

Betty Wright

It was fine, except I was told I’d be able to see my ear canals with a scope

Viv Gruentzel

Very friendly. Honest about hearing test and didn’t try to sell me something that wouldn’t work

Pamela Jones

Very good experience. Will tell more when receive heating aids.

Pettus

Friendly and prompt service. Enjoyable visit🙂🙂🙂

Mildred Whitby

Everything went well today. Staff were very polite. Thank you.

Patricia Seay

Watkins in Farmville, VA – clean, pleasant atmosphere. Staff friendly, kind and patient. Found problems experienced with my hearing aids are 100% user error! The understanding and patience in getting me to understand this is NOTHING but EXCELLAN. Rating A+

Debra McKenna

Great service !!

Donald Kegley

I did not have an appointment but was in and out of the office in less than 30 minutes. My right aid had stopped working the day before so I was in a panic but they corrected it by installing new filters. Great job and great service. Happy camper now! Thanks for coming to the rescue!

Clara Gittman

They took the time to fix all my hearing aid issues. Carefully explained everything to me.

Sharon Harris

Very nice

Barbara Bohannon

Great service great and friendly staff

robert moon

Great service, very friendly and professional

Mary Wells

Well, organized appointment. Attending PHYSICIAN very helpful and informative. It was pleasing.

Linda Haskins

WONDERFUL STAFF!! Kind, knowledgeable, and patient. Willing to explain process of wicked insurance demands and works on clients behalf for most profitable savings. Excellent communications and professional service. LOVE ❤️ THE STAFF!!

LVGH2OS 4Me

Great service

HAzel SMith

Fantastic Doctor Great Staff Great working with them. Thanks God Bless I can Hear

Dan Doublecbar Ranch

Made adjustments to correct my hearing aids. They were kind enough to call the company to ask how to correct a connection issue between my phone and hearing aids that they have never had before. Thank you Watkins Hearing!

Glenn Bugg

Very nice and polite atmosphere. Assistant and Doctor were very professional.

Kimberly Hall

Professional, polite, friendly and they truly care about their customers!

Michael R. Driskill

I like The way they talk to you and explain everything to you

Faye Gilmore

Very nice Dr and office..

Ann Gosnell

Everyone was Courteous and the facilities were comfortable. Great job at putting us at ease during testing & the results were very informative. Great Job!

Susan Lilly

Very nice office with professional, friendly staff. All my questions were answered completely and unhurriedly. Billie Jo was so helpful in explaining device options, pros and cons. Overall great experience.

Corinne Paxton

The staff was very professional and the office was very clean and inviting. The Doctor was precise and to the point. I felt comfortable and was pleased I pick this offi ce.

Pocahontas Shearin Jones

Went for a hearing test today. Everyone was friendly, and I was very pleased with the service.

M. Falvella

Fixed my problem quickly in the office!

Rose Lee

I walked in and my issue was taken care of instantly ! Thank you very much !!!

George Pearson

I have been dealing with Watkins for several years. I highly recommend Randy and his team to anyone with hearing issues. Would give them more stars than five.

Larry Minter

They are the nicest people Randy will work with you until you are happy Can hear everything now!!!!

Susan Jones

Recommend this place for your hearing aid needs. Very nice staff and will continue to go to them.

Gayle Trent

Very good service, and a really warm welcome I would highly recommend this office. Thank you so much!

Pacho Guardiola

My husband Scott is a patient here and we have always been extremely satisfied with the friendly knowledgeable staff. We highly recommend Watkins Hearing Aid Center.

Marjorie Vesper

Relaxing, friendly staff and Waiting on hearing aid, so I can hear whatever I’ve been missing!

Judy Leduc

I was satisfied with the service, the atmosphere, and friendliness that I received. I have recommended others already. And, yes I would go back.

Edith Grimes

These folks are great. Every time I’ve called or stopped in they met my needs. They go above and beyond every expectation Thank You for your consistent outstanding customers service

Terry Breen

I always get great care!

Denise Shaw

I love Randy! Great staff! I love my new hearing aids!

Stephen Amburgey

Very professional.

Bronwyn Jones

If one needs a highly skilled and top professional hearing services, come yo Southside, VA! My husband and I have hearing issues and needed hearing device sorely. We found Watkins Hearing Center in Farmville. Our challenge was the cost of a pair of hearing aids are sky high and may not be able to afford them. Much to our surprise, Watkin’s Hearing Center works with several health & medical insurance plans that owning one will no longer be a hassle. To top all that, Randy Watkins is always up to date with the latest hearing innovations and his office has consistently reminds us to have our device checked. We have been extremely pleased with Watkin’s proactive customized services, efficiency and the choices of their locations are strategically beneficial to their clients. I personally believed that Watkin’s Hearing Center is the best kept secret entity in Southside Virginia. We are grateful that we discovered them!

Vellie Dietrich-Hall

It’s been almost 2 years since I have been to Watkins Hearing Aid Center, where I got my hearing aids. My left ear had stopped transmitting and my right ear wasn’t able to hear anything. The gentleman who did the service on my equipment was most helpful. After checking both hearing aids, he changed out the screens on the right one, and replaced the back cover on the left one. And magically they started working like new. In addition, he replaced the desicant device that is located inside the charger, so that while they are charging, they can get dried out. The one that was in there was the original one. (They are only going to last up to 6 months) All of this service took less than 10 minutes..! And the best part of this whole thing is that it was done at no charge..! I will definitely recommend Watkins Hearing Aid Center to all of my friends who are in need of hearing assistance. These people are top notch in my humble opinion. I will never think of going anywhere else.

Tom Schnurman

Appointment was on time and test didn’t take long. All staff professional and friendly. Would recommend them

Pamela Berkley

Kerry is able to hear alot better after Billie Jo adjusted the sound and changed the tips. The hearing aids are not the strongest quality! Billie Jo was more attentive than any other visits we have experienced there. My sister in law was well please with her! Thank you!!

Patty Williams

At first I was a little bit quiery because I know how all my previous hearing aid appts went. It was quick and after the test I was told what I needed. So when he explained the hearing aid I would be getting at first I was concerned because in the past they had to do a mold on my ear but once I went back to pick them up I was satisfied. They are perfect. I’ve always been self-concious about the appearance but these are perfect and they work great. I’ve only had one problem, they called me in right away and the problem was resolved. They make me more comfortable about wearing a hearing aid. Great job Watkins. I would definitely recommend you to friends and family. Fast, courteous, professional.. the best I’ve encountered

Janis Allen

From the time the appointment was made to the entrance on the appointment day everyone is orderly, engaging, informative, patient, and courteous .

Risha Hardy

Very friendly and patient with elderly patient. Absolutely wonderful. So patient and kind and most helpful with the situation.

Joanne Paynter

Wonderful service, caring , knowledgeable staff! Love it. Kept my hearing aides working great for 8 years!

Cutting Polakiewicz

I have always been treated great! Randy and staff are great! 😃

Cal Moore

Knowledgeable & professional staff. They always go above & beyond to accommodate my schedule. Very friendly & kind.

Deborah DeSantis

Outstanding service and top quality devices!

John L Cross Sr

Very impressed. The people were helpful and pleasantly accommodating. Would see them again.

Minnie White

Was happy with our appointment. Just waiting to hear about insurance.

Celia Arrington

Thank You Billy J for a pleasant tuneup on my hearing aides! Outstanding service, right on time and now can hear 100 percent again! I’m looking forward to my next pair from Watkins in a few years!

RONALD ALLEY

Everyone was friendly. Hearing test was fast

J Davis

It’s been a pleasure for several years now working with all connected with you. Love being able to hear well, too.

Lois Atkinson

Excellent service by Randy, adjusted my hearing aids, got them synced with my phone. Courteous and efficient

Liz Boyce

Billie Jo was extremely helpful and thoroughly addressed each and every one of my mothers concerns with patience and professionalism. She is a great assist.

B C

Great customer service. Corrected the issue in minutes.

Patricia Rogers

Great experience. Everyone was very knowledgable and helpful.

Steven Shippee

Service was prompt and efficient. Only wish that he was in Farmville more days. I’ll continue to see the doctor in the future.

Linda Lacy

Very professional and helpful. Provided patience with my mother in guidance of her hearing aide usage. She was made to feel very comfortable.

Sharon Hayes

Watkins Hearing Aids Center have been excellent in helping with any problems that I have had with my hearing aids.

Charlie Guerrant

Everyone was very friendly and helpful Answered all my questions.

Kathi T

They take good care of you

linda wales-garrison

Had a free hearing check. Quick and thorough.

Duane Harper

Nice, professional service.

Jody Andrews

Nice people here.

Scott Zincone

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